Privacy Policy

1. Introduction

NJ SORA Portal ("we," "us," or "our") operates the website at njsoraportal.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number (when you contact us or create an account)
• Instructor profile information (business name, location, certifications, class schedules)
• Messages sent through our contact form

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate location
• Pages visited, time spent, and navigation patterns
• Referral source (how you found our website)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Platform
• Respond to your inquiries and support requests
• Process instructor profile claims and verifications
• Send relevant communications (only with your consent)
• Analyze usage patterns to improve user experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Instructor profiles: Information that instructors provide for their public profiles is visible to all visitors
• Service providers: Trusted third parties who help us operate the Platform (hosting, analytics, email)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences (such as dark/light mode)
• Analyze website traffic and usage patterns
• Improve website performance

We may use third-party analytics services such as Google Analytics, Microsoft Clarity, and Hotjar. These services collect anonymized usage data to help us understand how visitors interact with our site. You can manage cookie preferences through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Object to certain processing of your data

To exercise any of these rights, contact us at admin@njsoraportal.com.

8. Third-Party Links

Our website may contain links to third-party websites, including the NJ State Police SORA portal, IdentoGo, and individual instructor websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

NJ SORA Portal is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. SORA certification requires applicants to be at least 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: admin@njsoraportal.com
• Contact form: njsoraportal.com/training/contact